Privacy Policy

Effective Date: March 30, 2025

1. Introduction

Two8One7 LLC ("we," "us," or "our") operates Screening Agent, a web-based AI agent for screening job candidates. This Privacy Policy outlines how we collect, use, and protect your information and that of candidates.

2. Information We Collect

User Data: Name, email, payment details (via Stripe), and job opening details.

Candidate Data: Name, email, phone number, call transcripts, and audio recordings.

Usage Data: Platform interactions (e.g., logins, AI voice settings).

3. How We Use Your Information

  • To provide Screening Agent services, including call facilitation and summaries.
  • To process payments and manage subscriptions via Stripe.
  • To improve our AI (powered by Google Gemini and ElevenLabs) using call data.
  • To communicate with you (e.g., support, billing notices).

4. Data Sharing

We share data with:

  • Third-party providers: Stripe (payments), Google Gemini (AI processing), ElevenLabs (voice synthesis), and cloud hosting services, all under strict confidentiality agreements.
  • Legal authorities if required by law.

We do not sell your or candidates' personal information.

5. Data Storage and Security

Data is stored on secure servers until you request deletion. Audio recordings and transcripts are retained indefinitely unless deleted upon request. We use industry-standard encryption, but no system is fully secure.

6. Candidate Consent

By initiating a call with Screening Agent, candidates consent to being recorded and processed by our AI. You are responsible for ensuring this complies with local laws.

7. Your Rights

  • Access, update, or delete your account data by contacting us.
  • Request deletion of candidate data (e.g., recordings, transcripts).
  • Opt out of auto-reload or emails via account settings.

8. Cookies

We use cookies for functionality and analytics. Manage preferences in your browser.

9. Changes to This Policy

We may update this policy. Significant changes will be notified via email or the platform.

10. Contact Us

For privacy inquiries, reach us at support@screeningagent.com.